Meet our team
We strive to integrate body, mind and spirit in our experiences and provide dedicated professional care.
Heidi
Owner of Sapphire Day Spa
As the owner of Sapphire Day Spa, I honour my responsibility of contributing to healthy minds, bodies and spirits. I have worked in the spa industry and as a natural health practitioner for over seventeen years. I feel blessed to have had tremendous support to develop this spa.
I am passionate about change and possibility. I am compassionate about people and our natural environment.
I am deeply rewarded by the effort made by our clients to transform their lives. I am committed to my team and the field that I am privileged to work in.
My intention is to create a healing space where our clients feel welcome, are nurtured, and are provided with the opportunity to relax and let go.
Welcome, may you find what you are seeking.
Heidi
Dalia
Spa Manager
Ayurvedic Practitioner, Spa Therapist
Dalia has been an Ayurvedic Practitioner with business, leadership, teaching and operational experience for over 20 years. She has been working at the spa for 6 years. She works to uphold the Spa’s core values, employment, financial and the operational standards.
Jyothsna
Assistant Spa Manager
Jyothsna comes with 7 years of hospitality experience, she brings a commitment to excellence, keen eye for detail and proactive approach to solving challenges. Her compassionate nature is balanced with her assertive nature making her a strong leader and team player. She is a meticulous planner, ensuring every aspect of her work is executed flawlessly.
Denise
Spa Coordinator, Ayurvedic Spa Practitioner, Aesthetician, Spa Therapist
Denise has been practicing for 14 years and at the spa for 8 years. In addition to her practice, she is responsible for practitioner training, development, and guest service standards. As a seasoned practitioner, she provides a high level of expertise, warmth and thoughtful experiences to our guests.
Shannon
Ayurvedic Spa Practitioner, Aesthetician, Spa Therapist
Shannon has been practicing for over 20 years. She has worked at the spa for 16 years. She is one of our most requested practitioners.
Kenan
Ayurvedic Spa Practitioner, Spa Therapist
Kenan has been practicing for over 20 years and working at the spa for 13 years. He is an exceptional massage practitioner and one of our most requested.
Stephan
Registered Massage Therapist
Stephan has been practicing for 13 years and at the spa for 7 years. He previously practiced in the US, moved to Canada, headed back to school and continues to practice. That’s dedication!
Patryjca
Aesthetician, Spa Therapist
Patrycja has been practicing for over 20 years and at the spa for 5 years. She is a skincare expert and a holistic and integrative practitioner with a loyal following.
Heidi
Registered Massage Therapist
Heidi has been a RMT for 14 years and at the spa for 3 years. She is an intuitive therapist that treats the person in addition to their injuries with a focus on neck, shoulder and low back issues.
Andiara
Aesthetician & Spa Therapist
Andiara has been at the spa for 2 years. She moved from Brazil where she trained and practiced aesthetics and massage.
Alexandra
Aesthetician, Spa Therapist
Alexandra joined our team in 2023 and is a driven and gifted practitioner interested in skincare and massage.
Anu
Aesthetician, Ayurvedic Spa Practitioner
Anu joined our team in 2023 and has extensive background as an Ayurvedic Clinician in India. She is compassionate, kind and welcoming.
Rinchen
Ayurvedic Spa, Practitioner
Rinchen joined our team in 2023 and has Ayurvedic training at a highly reputable school in India. She has years of experience as a Spa Therapist and has worked in some of the world’s most luxurious spas. Her focus areas are Sports, Ayurvedic and Swedish massage.
Alyssa
Registered Massage Therapy
Alyssa is a graduate from the West Coast College of Massage Therapy. She has a degree in biology and takes a scientific approach to massage, while maintaining a restorative and relaxing treatment. She has a special interest in autoimmune conditions, chronic pain, and exploring the interplay between mental and physical health.
ON MATERNITY LEAVE
Sonam
Aesthetician, Spa Therapist, Ayurvedic Spa Therapist
Sonam joined us in 2024 with over 7 years experience in massage, Ayurvedic therapies and aesthetics. She has a gentle nature but it focused on healing, wellness and delivering exceptional services.
Riya
Spa Attendant
Riya joined our Guest Service team in 2024. She has industry experience and seeks to ensure that every detail is taken care of so our guests have a seamless experience.
Kusum
Spa Attendant
Kusum joined our team in 2024 with a background in the service industry. She is calm and caring and looks forward to preparing our treatment spa so it provides a perfect guest experience. .
Chesca
Receptionist
Chesca joined our team in 2024 with 8 years experience in administration and customer service. She is an avid spa-goer with keen interest in skincare, self-care and the wellness industry. She looks forward to helping you select the perfect experience.
Jaden
Receptionist
Jaden joined our team in 2024 with 2 years experience in retail management and customer service. She has believes commitment to a wellness routine provides the physical and mental support to live a full life. She is fast and efficient and looks forward to welcoming you.