Winter Warm Up Retreat

It is time to cozy up in the spa this winter. Starting with a 45 minute massage followed by a 30 minute sea salt and seaweed detoxifying foot bath to re-mineralize, boost energy and support elimination. Including a sea salt exfoliation treatment and a lymphatic draining leg and foot massage. This escape is a perfect opportunity to rejuvenate and boost your energy.

90 min. $115

Rosewood and Sandalwood Pedicure

Best side-by-side with your loved ones, this feature is a beautiful expression self-love through nurturing care. Beginning with a herbal tea bath and sugar scrub to help you settle into your comfy chair and our warm atmosphere. Exceptional nail care, callous removal is completed. Your feet are then treated to a rose sandalwood infused oil massage followed by a signature paraffin treatment.

75 min. $85

Rosewood and Sandalwood Manicure

Release tension enjoying the aroma of your herbal tea hand soak. Refresh the hands and arms with a sweet rose sugar scrub to soften your skin and heart. Experience excellence in nail care including filing, shaping, cuticle care followed by a signature paraffin treatment. Enjoy a balancing hand and arm massage with warm organic oil. A perfect escape on a rainy day.

60 min. $65

Blueberry Soy Detox Body Wrap

In time for spring cleansing! As a compliment to your health plan, this linen wrap will help your body eliminate toxins and increase vitality. This firming and hydrating body wrap stimulates circulation to refine and strengthen the appearance of your skin’s structureBeginning with body brushing, you will then be covered in a warm blueberry soy paste, wrapped and warmed to increase absorption of nutrients and the elimination of toxins. While you are wrapped, you will experience head massage followed by restorative massage treatment.

90 min. $145

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Specialized treatments with Jody

Fire Cupping and/or Gua Sha Massage Treatment

Cups will be placed on the body or the use a gua sha tool based on what is best for each client in increase energy flow and body awareness. A warm oil scalp massage and foot massage is the perfect compliment to sooth the nervous system and calm the body. A unique, eastern wellness treatment that will leave you feeling reconnected.

Fire Cupping is a treatment that has been used in Traditional Chinese Medicine for 1000's of years.  Warm glass cups are placed on the surface of the skin after a gentle vacuum is created within the cup using a small flame, pulling the skin and connective tissue up into the cup. This increases local circulation, gently encouraging Qi (energy), blood and lymph to the chosen area in need of help and healing, where it may be stagnant, or blocked.  Fire cupping can leave temporary marks on the skin, which typically fade within a week. Cupping can help relieve muscular aches, pains and tension, increase circulation of Qi (energy), blood, warm the body along with the meridians of energy that flow within it, and assist the lymphatic system in detoxifying the body.  Cupping feels wonderful and provides a warm, relaxing release, especially when combined with massage!

"Gua" means to scrape, rub or stroke, "sha" means diagnostic color, or red color. The skin is lubricated with oil, and a smooth edged tool or a cool piece of jade is used to apply short firm strokes to the surface of the skin. Gua Sha causes temporary marks on the skin or petechia ("sha"), which typically fade in 2-4 days.  Gua Sha can help to increase circulation, break down adhesions and scar tissue, and release heat and inflammation, thus relieving pain along with stimulating the healing process.  It can also help to treat respiratory conditions in combination with acupuncture and herbs.  It can enable stagnant emotions and stress to be released from the body, helping to clear the mind and the senses.

45 mins. $75

Spa Manager

Responsibilities:

Staffing and Human Resources

• Process and record all requests for vacation and time off

• Oversee effective scheduling, training and coaching of all Spa employees including hiring, annual reviews and corrective action

· To participate in the hiring process with the Spa Director

• To conduct and oversee orientation, and employee review processes

• Recruit, develop, maintain and inspire a cohesive Spa team

• Schedule staff meetings; contribute and conduct

• Maintain records for: product write off’s, returns, discounts; staff service discounts, staff services

• Inspire and maintain professional staff that are service oriented, accurate, organized and practices safe and efficient working habits

• Provide leadership and daily direction to the entire Spa team

• Prep Payroll; perform payroll in absence of Spa Owner

Project and maintain acceptable payroll commitments

Implement ongoing skills training to ensure service standards are being upheld

Customer Care

• Review incident reports and take action when required

• Manage client feedback & report to Spa Director at regular meetings

• Ensure consistent delivery of Spa services

• Inspire and maintain exceptional guest service

• Respond to all email inquiries within 24 hours; organize all group booking
• Respond and follow up on Guest complaints or concerns within 24 hours

Operations

• Organize schedule for Spa Owner; book treatments

• Oversea all activities and management of reception

• Work closely with the Spa Owner, Spa Coordinator, Spa Attendant, and trainers in relation to inventory, training, scheduling, and guest experience.

Marketing and Sales

• Oversee inventory and stocking of all Spa retail products; maintain stable inventory balance

• Conduct inventory count every quarter & at year-end

• Field calls, development of ideas regarding sales and marketing; present at management meetings

• Assist with Spa Brochure design and maintain consistent branding of Spa

• Ensure Spa website is updated with accurate information.

• Ensure that the products and services are entered into the system with accurate pricing

Develop and maintain efficient front desk procedures

Financial

• Signing authority for Spa

• To create a management plan in order to meet monthly targets and to provide explanation when targets are not achieved

Administer staff and client scheduling for maximum revenue generation and profitability

Planning


• Work in conjunction with the Spa Owner; supervisor to Spa Coordinator and all remaining employee’s

• Prepare monthly, weekly reports and commentary reports
• Oversee day to day operations of the Spa and achieve set revenue and Spa goals
• Oversee day to day operations including Spa retail

• Up hold the utmost privacy regarding of all Spa accounting figures, employee earnings, client information, business plans, corporate identity, retail costs.

• Keep a professional appearance, behavior, decorum and attitude at all times

• Work closely with the Spa Owner in relation to all desk procedures to ensure a welcoming and smoothly operating facility.
• Perform other duties as requested by the Spa Owner or as needed


714 View Street, Victoria, B.C. V8W 1J8  250-385-6676 Toll Free: 888-385-6676

Spa Hours: Mon - Sat 10am - 7pm ♦ Sun 10am - 6pm ♦ CLOSED Stat Holidays