Shiroabhyanga + Herbal Steam Session

An integral part of Ayurveda, this stress reducing treatment releases head, neck and shoulder tension with the use of massage and warm therapeutic oils. A perfect antidote for anxiety, depression, mental fatigue, headaches, nasal congestion, insomnia, scalp conditions and more.  One of the most powerful ways to reduce stress and relax the body. It is followed by a session in our ancient cedar steam chest. This treatment is deeply relaxing, soothing and aids in detoxification and improved circulation.

60 min. $95

 

Coming February

Chocolate Chai Pedicure

Sip tea and savour the fragrant scents of chai spices and chocolate. This feature pedicure includes a chai tea foot bath, meticulous nail care, chai sugar scrub.

60 min. $80

Chocolate Chai Manicure

Enjoy the fragrant scents of chai spices in a warm tea soak. This feature manicure includes a chai sugar scrub, meticulous nail care and an organic apricot oil hand and arm massage.

60 min. $65

Rose and Honey Facial

Take care of your skin with this ultimate facial experience. Starting with a gentle inhalation of rose essential oil, a warm stream of steam and expert skin care assessment this facial will transform your skin. Using all organic products, experience the benefits of skin exfoliation, and the use of high potency masques, serums including a honey wrap and eye care treatment.  Feel nourished by the warm rose infused massage oil treatment for your neck, shoulders and arms. A complete experience and total delight.

75 min. $145


Valentine's Day Gift Certificate Gift with Purchase Available. See Gift Certificates

 

 

 

Implement ongoing skills training to ensure service standards are being upheld

Customer Care

• Review incident reports and take action when required

• Manage client feedback & report to Spa Director at45 regular meetings

• Ensure consistent delivery of Spa services

• Inspire and maintain exceptional guest service

• Respond to all email inquiries within 24 hours; organize all group booking
• Respond and follow up on Guest complaints or concerns within 24 hours

Operations

• Organize schedule for Spa Owner; book treatments

• Oversea all activities and management of reception

• Work closely with the Spa Owner, Spa Coordinator, Spa Attendant, and trainers in relation to inventory, training, scheduling, and guest experience.

Marketing and Sales

• Oversee inventory and stocking of all Spa retail products; maintain stable inventory balance

• Conduct inventory count every quarter & at year-end

• Field calls, development of ideas regarding sales and marketing; present at management meetings

• Assist with Spa Brochure design and maintain consistent branding of Spa

• Ensure Spa website is updated with accurate information.

• Ensure that the products and services are entered into the system with accurate pricing

Develop and maintain efficient front desk procedures

Financial

• Signing authority for Spa

• To create a management plan in order to meet monthly targets and to provide explanation when targets are not achieved

Administer staff and client scheduling for maximum revenue generation and profitability

Planning


• Work in conjunction with the Spa Owner; supervisor to Spa Coordinator and all remaining employee’s

• Prepare monthly, weekly reports and commentary reports
• Oversee day to day operations of the Spa and achieve set revenue and Spa goals
• Oversee day to day operations including Spa retail

• Up hold the utmost privacy regarding of all Spa accounting figures, employee earnings, client information, business plans, corporate identity, retail costs.

• Keep a professional appearance, behavior, decorum and attitude at all times

• Work closely with the Spa Owner in relation to all desk procedures to ensure a welcoming and smoothly operating facility.
• Perform other duties as requested by the Spa Owner or as needed


714 View Street, Victoria, B.C. V8W 1J8  250-385-6676 Toll Free: 888-385-6676

Spa Hours: Mon - Sat 10am - 7pm ♦ Sun 10am - 6pm ♦ CLOSED Stat Holidays